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Whether the CRM will look records up for this connection

GET
/orgs/{org}/connectors/{id}/records/query-access
curl --request GET \
--url https://api.sloose.com/orgs/org_9f3c/connectors/cnn_9f2a/records/query-access \
--header 'Authorization: Bearer <token>'

Asked once before a run that looks something up (#2184): granted, or refused with the Reconnect words. The connection’s own record of Zoho’s answer is used when it has one; when it has none (a connection made before the query was asked) the CRM is asked ONCE, with the cheapest statement there is, and the answer is kept. An answer that could not be had (unknown) says nothing of the permission, and the run goes on: a refusal mid-run stops it with the same words.

org
required

The organisation id the session was issued for. A token for one organisation can never read another.

string
Example
org_9f3c

The organisation id the session was issued for. A token for one organisation can never read another.

id
required

The connector id, from GET /orgs/{org}/connectors.

string
Example
cnn_9f2a

The connector id, from GET /orgs/{org}/connectors.

What the connection knows of the query permission.

Media typeapplication/json
object
state
required
string
Allowed values: granted refused unknown
words

Why, when refused.

string
Example
{
"state": "granted"
}

No bearer, or one that no longer resolves: a session that is unknown or expired (code: AUTH_REQUIRED), or an API token that was revoked or expired (TOKEN_REVOKED, TOKEN_EXPIRED), whose organisation is gone (ORG_NOT_FOUND) or whose member or user row is (MEMBERSHIP_GONE).

Media typeapplication/json

The error envelope every non-2xx answer uses.

object
error
required

Human-readable explanation.

string
code

Machine-readable reason. Absent on a few legacy 400s.

string
key
additional properties
Examplegenerated
{
"error": "example",
"code": "example"
}

The bearer’s role is too low (code: ROLE_REQUIRED), or it was issued for a different organisation; the organisation has been closed (code: ORG_CLOSED, either kind of bearer); the person is banned (code: BANNED, a session); or it is a session that is signed in but in no organisation (code: NO_ORG): one that never joined one, or whose person was taken out of the one it was in, or left it. Signing in again changes nothing for NO_ORG; choosing or making an organisation does.

Media typeapplication/json

The error envelope every non-2xx answer uses.

object
error
required

Human-readable explanation.

string
code

Machine-readable reason. Absent on a few legacy 400s.

string
key
additional properties
Examplegenerated
{
"error": "example",
"code": "example"
}

No such connector, or it is not visible to this session (NOT_FOUND); or the connection has no module of that name — only its modules, as its discovery read them, are asked of the CRM (MODULE_NOT_FOUND).

Media typeapplication/json

The error envelope every non-2xx answer uses.

object
error
required

Human-readable explanation.

string
code

Machine-readable reason. Absent on a few legacy 400s.

string
key
additional properties
Examplegenerated
{
"error": "example",
"code": "example"
}

Zoho is throttling how often this connection’s access is renewed — ten tokens from one grant in ten minutes — so nothing was sent (code: CONNECTION_THROTTLED; written: false on a write). Retry-After says when to ask again. The connection is kept: only a grant Zoho refuses ends it. A renewal throttled after the call reached Zoho is Zoho’s rate limit, relayed as a 502 with zoho.rateLimited.

Or the CRM’s API allowance for the last 24 hours is spent (zoho.quotaSpent: true, zoho.rateLimited: true, zoho.retryable: false), said one of two ways. Zoho itself refused the call (zoho.code: TOO_MANY_REQUESTS, credits left 0): relayed as this 429, never a 502, since asking again soon is refused again. Or the tenant’s gate refused it before it was sent, because Zoho had already said so: this API’s own refusal, with no zoho (code: DAILY_ALLOWANCE_SPENT; written: false on a write). Neither carries Retry-After: Zoho’s day is a rolling 24 hours and it names no time at which credits return, so Sloose lets one call a minute through to ask, and the first one answered is the allowance’s return. GET …/credits says whether the day is held spent (spent, spentAt). A system that does name its renewal is answered with Retry-After until then.

Media typeapplication/json
object
error
required
string
code
required

Why: CONNECTION_UNAVAILABLE (502) when a Zoho token for the connection will not refresh, CONNECTION_THROTTLED (429) when Zoho is throttling its renewal — ten tokens from one grant in ten minutes — and the connection is kept, and DAILY_ALLOWANCE_SPENT (429) when the connected system said a daily allowance the call draws on is spent, which waiting seconds does not bring back.

string
written

On a write: refused before the record was sent to the CRM, so nothing was written and a retry makes no second record. Absent from a read.

boolean
key
additional properties
Example
{
"written": false
}

Zoho is rate-limiting (zoho.unanswered false: nothing was done), or did not answer — it could not be reached, failed on its side, or answered without saying what it did (zoho.unanswered true: what was asked may have been done). Or this API could not use the connection before anything was sent — a Zoho token that will not refresh (code: CONNECTION_UNAVAILABLE) — and says so on a write with written: false: nothing was written.

Media typeapplication/json
Any of:
object
error
required
string
zoho
required
object
code
required
string | null
status
required
number | null
details
retryable
required
boolean
response
unanswered
required

True when Zoho gave no answer that says what was done — the connection dropped or timed out, Zoho failed on its side (a 5xx, or the same for the one record inside a 2xx), the answer was lost after its status or was not JSON, or Zoho said it made the record without saying which — so what was asked may have been done all the same: a create sent again after one may make a second record. A write that went unanswered stays counted, and its row may be written again for nothing. False when Zoho answered by declining (a 4xx, or a per-record refusal inside a 2xx), which made nothing.

boolean
rateLimited

True when Zoho asked for fewer calls and declined this one (TOO_MANY_REQUESTS): nothing was done, and the same call a little later may land — a write included, since a declined one made nothing. Absent from an older API.

boolean
retryAfterMs

How long Zoho asked to be left alone before the next call, in milliseconds, from its Retry-After; also sent as this response’s own Retry-After, in seconds. Null when it said nothing.

number | null
quotaSpent

True when the rate limit is the CRM’s daily allowance of API calls used up — a 429 whose X-API-CREDITS-REMAINING says none are left — which waiting seconds does not bring back. Without that header the two limits cannot be told apart, and this is false.

boolean
Example
{
"written": false
}

The restore switch is on (code: MAINTENANCE): every route but /health and /robots.txt is refused before anything is read, except the operator’s own POST /staff/people/{id}/delete with the ADMIN_TOKEN. Sloose is down for maintenance. Please try again in a few minutes.

Media typeapplication/json
object
error
required
string
code
required
string
Allowed value: MAINTENANCE
Example
{
"code": "MAINTENANCE"
}
Retry-After
integer

Seconds until asking again is worth it (300 while the switch is on).

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